Who we are

The company

Fail List is a UK product at faillist.co.uk. The working company name is Fail List Ltd. We are not a certification body, test house or insurer.

Contact: hello@faillist.co.uk

What we do

Site work usually dies in pieces: a spreadsheet fail list, photos in WhatsApp, a quote typed from memory, a job marked complete with no proof. Fail List is one path instead of that stack.

• One Asset id

  Pin, photo, defect, quote line, task and evidence. Nothing important lives off-asset.

• Priced from the fail list

  Inspect → fail list → priced quote is the happy path, not an export into another tool.

• Close with the required photos

  Jobs cannot close until the remedy’s required photos are on the asset. Named people, named systems.

• Not door-only

  Day-one kinds: fire door, fire stopping, compartment, other site job.

• Handover is the register

  A CSV or PDF of the living record, not a zip of PDFs in a folder.

The record is: a named person installed a named system, with evidence. We do not say the software certified a door or a seal.

Where we sit

Registers, subcontractor job apps, generic FSM and door passports each own one spine. Fail List owns the loop between them: survey → fail list → priced quote from those defects → evidenced job on the same Asset id.

We do not claim timesheets, RAMS, BIM, accounting integrations or AI in v1. The product has to close inspect–price–prove first.

Three views, one database

Same records, three ways of working. Switch view in the app — you are not buying three products.

• Contractor

  Price the fail list and run evidenced jobs. Quotes and close-out live here.

• On site

  Inspect on the phone, queue checks when signal drops, and build the fail list with photos.

• Client register

  Multi-site share of the living register with the estate or client — same assets, no prices.

Also in the product

• Shares and handover — client and project register links (revoke any time, no costs), plus CSV or PDF of the living record.
• PPM schedules — recurring surveys with overdue flags across the register.
• Support tickets — signed-in users raise a ticket and reply on the thread.
• Google sign-in — when enabled, alongside email and magic link.
• Multi-site portfolios — Client register view across sites for estates and FM.

Who it is for

Fire-door and fire-stopping contractors, and the estates that hire them. Owners set up the company, add their people, keep a folder per client, and send customer PDFs on their own letterhead.

See pricing for Crew, Company and Estate costs. One organisation subscription covers the loop — not a survey app plus a quoting tool.